At jaya9com, your privacy is not an afterthought — it is built into how the platform works. This Privacy Policy explains exactly what personal data jaya9com collects, why it is collected, how it is used, and what rights you have as a player. Read it carefully before you register.
Your privacy matters. This Privacy Policy applies to all players using jaya9com at jaya9com.app and through the jaya9com mobile app. By registering an account, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected] before you sign up.
jaya9com is committed to protecting the personal data of every player who uses the platform. This Privacy Policy sets out in plain terms what information jaya9com collects from you, how that information is used, who it may be shared with, and how long it is kept. It also explains the rights you have over your own data and how to exercise them.
jaya9com operates as an online gaming platform serving players in Bangladesh. As part of running a secure and compliant platform, jaya9com is required to collect certain personal information from players. This is not optional — it is a legal and operational necessity. However, jaya9com only collects what is genuinely needed and handles all data with care and respect.
This policy applies to all personal data collected through the jaya9com website, the jaya9com mobile app, customer support interactions, and any other channel through which you interact with jaya9com. By using the platform, you agree to the practices described in this Privacy Policy.
jaya9com collects two broad categories of personal data: information you provide directly, and information collected automatically when you use the platform.
Information you provide directly:
Information collected automatically:
| Data Type | Purpose | Required? |
|---|---|---|
| Full name & date of birth | Account registration, age verification | Yes |
| Email & phone number | Account communication, 2FA, support | Yes |
| Payment account details | Deposits and withdrawals in BDT | Yes |
| Identity documents | KYC compliance and fraud prevention | Yes |
| Device & session data | Security monitoring, platform improvement | Automatic |
| Game activity | Responsible gaming, dispute resolution | Automatic |
jaya9com collects personal data through several channels. Understanding how your data reaches jaya9com helps you stay informed about your privacy at every step.
jaya9com uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a clear breakdown of how your data is used:
jaya9com does not use your personal data for unsolicited third-party marketing. If you receive promotional communications from jaya9com, it is because you opted in during registration or through your account settings. You can opt out at any time by contacting support.
jaya9com processes your personal data on the following legal grounds:
jaya9com does not sell your personal data to any third party. However, in order to operate the platform effectively and comply with legal requirements, jaya9com may share your data with the following categories of recipients:
Important: jaya9com never sells, rents, or trades your personal data with advertisers or unrelated third parties. Any third party that receives your data is contractually required to handle it securely and use it only for the stated purpose.
jaya9com retains your personal data for as long as your account is active and for a period after account closure as required by law and operational necessity. The general retention periods are as follows:
When data is no longer required, jaya9com securely deletes or anonymises it so that it can no longer be linked to you as an individual.
jaya9com takes the security of your personal data seriously. The platform uses industry-standard technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. These measures include:
While jaya9com takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone. If you suspect your account has been compromised, contact jaya9com support immediately.
jaya9com uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit jaya9com. They help the platform remember your preferences, keep you logged in, and understand how players use the site.
Types of cookies used by jaya9com:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jaya9com platform. jaya9com does not use cookies to serve third-party advertising.
As a jaya9com player, you have the following rights over your personal data. To exercise any of these rights, contact jaya9com support at [email protected].
jaya9com will respond to all data rights requests within a reasonable timeframe. In some cases, jaya9com may need to verify your identity before processing a request to protect your data from unauthorised access.
jaya9com does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults. If jaya9com discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.
Parents and guardians who believe that a minor has registered at jaya9com should contact support immediately at [email protected]. jaya9com will investigate and act promptly.
jaya9com may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or data practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes, jaya9com will notify players via email or an in-platform notification. It is your responsibility to review this policy periodically. Continued use of jaya9com after any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how jaya9com handles your personal data, please get in touch. The jaya9com support team is available 24 hours a day, 7 days a week.
jaya9com is committed to handling all privacy-related enquiries promptly, fairly, and with full respect for your rights as a player.
Privacy protection at jaya9com is not just a policy document — it is a set of real, practical commitments built into every part of the platform.
Every piece of data you send to jaya9com — from your login credentials to your payment details — is protected by SSL/TLS encryption. Your information travels securely and cannot be intercepted in transit.
jaya9com's identity verification process protects both you and the platform. By confirming who you are, jaya9com prevents fraudsters from misusing your identity and ensures that only legitimate players access the platform.
jaya9com never sells, rents, or trades your personal data with advertisers or unrelated third parties. Your information is used only to operate the platform and serve you as a player — nothing else.
jaya9com gives you real rights over your personal data — access, correction, deletion, and portability. If you want to know what data jaya9com holds about you, or if you want it deleted, just ask the support team.
Your bKash, Nagad, and Rocket payment details are never stored directly on jaya9com servers. Transactions are processed through secure, encrypted channels with only the minimum data shared with payment providers.
jaya9com only collects the personal data that is genuinely necessary to operate the platform and comply with legal requirements. No unnecessary data is gathered, and nothing is kept longer than it needs to be.